Our experience with the Immix Group has been excellent.
They are very customer focused, very knowledgeable and experienced in the products and services they provide, and very transparent and diligent in providing excellent reporting on the status of our accounts.
Affordable benefits and implementation support
Secured solid, affordable benefits for us – positive on all counts…
Working with Howard Cheung this past number of years has been a game-changer for us – positive on all counts. We had been looking around for benefits, unsure what would best suit our small organization. Then we met Howard, and he and his Immix Group team were able to secure solid, affordable benefits for us.
We’ve learned so much from working with Howard! He began by walking us through the whole process. He showed us the benefits of working with a specialist broker like the Immix Group: how it means convenient, accessible one-stop shopping for all our benefit needs – and at preferred pooled rates, compared to trying to deal directly with many different companies. Howard taught us how everything works in the world of benefits, from preparation of quoting, plan design, handling multiple insurers; to registration, implementation and ongoing maintenance of the program.
As well, Howard and his team visit our organization several times a year for new employee sessions to ensure both a smooth transition and that all members would be well-versed in the benefits program.
As manager of our Employee Benefits program, Howard looks out for us to ensure we continue enjoying the best and most up-to-date extended-care coverage. And, as a result, our HR processes have become much more efficient! The employee registration and management are in the employer's administration now. In sum, our overall experience with Howard has been Triple P: positive, professional and prompt. We warmly recommend Howard and the Immix Group to any business seeking extended health care coverage for their employees.
Customized programs and creative options
They are always generous with their advice...
What sets Immix Group apart from the others is their ability to understand the unique aspects of my business. They are so good at customizing programs that I am confident I have the best fit for my company. On top of that, they actively manage the program so that adjustments can be made along the way.
The team at Immix Group has great problem-solving skills and they always come up with creative options and solutions to problems. They’re just smarter than the rest!
Their service is extremely good, they have great relationships with their suppliers, they offer competitive pricing and they are always generous with their advice.
You couldn’t pay me to switch!
Long-term trust and responsiveness
I found the solution with Immix Group...
By very good fortune, I was referred to Immix Group and have not looked back for over 20 years. My previous benefits provider was unresponsive and I needed a team that would better suit my company’s corporate culture. I found the solution with Immix Group . Would I recommend them? Absolutely, and I have several times.
Responsive support and employee communication
They are so responsive that it’s like having a dedicated HR person on staff...
The team at Immix Group went out of its way to really understand our business before they customized our employees’ benefits package. Our company has grown rapidly over the last few years, particularly with acquisitions, which means that our benefits needs are constantly changing. And Immix Group is right there to help us as we grow. They are so responsive that it’s like having a dedicated HR person on staff. Anthony and Lindsay communicate directly with our employees – and no question is too big or too small. They always have the answer. Adding Immix Group to our team has allowed us to be much more efficient and focused on what we do best.
Personal care and no-pressure guidance
They gave me lots of face time and created a no-pressure environment that made me comfortable...
When I started shopping for a new group benefits program, I was amazed at the indifference with which my potential business was treated. Then I met Anthony. He made me feel like my business mattered and was important to him; I wasn’t just another client. Anthony gave me lots of face time and created a no-pressure environment that made me comfortable. His traditional communication style is sincere and real. I know Anthony cares and will always give me his best. And in this rat race, sometimes that counts more than anything else.
Top-rate service and benefits cost control
The service that they have provided us has been top rate...
They have been instrumental in helping my company of over 200 employees incorporate a new employee benefits program. The service that they have provided us has been top rate. They are very tenacious and diligent with the information they provide to us, ensuring that all of our needs are taken care of in a timely manner. We know that they have worked in our best interests to get the best rate possible and we feel good knowing that our benefit costs will be contained in the future.
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What the feedback reflects
The details behind a stronger benefits relationship.
01
Customer focused
Service that keeps the client relationship, reporting, and plan experience front and centre.
02
Knowledgeable advice
Experienced guidance across employee benefits products, services, and account management.
03
Responsive support
Ongoing service that helps employers and employees get clear answers as needs change.
Next step
Affordable and innovatively structured employee benefit programs